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COVID-19 precautions and what this means for your dental visit

As of 26th March 2020, all dental practices are advised to follow Level 3 restrictions (urgent & emergency dental procedures only) by the Australian Dental Association (ADA) & AHPPC to minimize the spread of COVID-19.

This means that the Australian Government continues to consider dental services as essential to the community, and we can continue to see regular & new patients for urgent & emergency procedures as long as they are provided safely with extra precautions & guidelines. Further details can be found in the ADA Announcement here.

These safe precautions and guidelines are as follows:

  • The reduction of aerosols in the treatment room by means of rubber dam for all procedures possible.
  • If the procedure cannot be performed under rubber dam, an appropriate substitution to minimise aerosols will be introduced.
  • If the procedure cannot be substituted without minimising aerosols it may be recommended to postpone the appointment.
  • If the procedure is categorized by the dentist as “non-urgent” (i.e., Not impacting on the dental or general health of the patient), then it will be recommended to postpone the appointment.

How these changes may affect your dental appointment:

As a proud member of the Australian dental association, we have and will continue to monitor this situation on a daily basis.

With our patients and staff’s safety in mind we have in place the following strategies to minimise the risk:

  • We ask that you refrain from bringing any extra people inside the practice. With the obvious exception of children who require an adult present.
  • When you arrive at your appointment, kindly maintain safe social distancing of 1.5 metres from people. If there is more than 1 person in our waiting room, please check in with our receptionist and wait comfortably in your car. We will advise you when the treatment room is ready for you to come straight through.
  • Please use our hand sanitiser before and after your appointment.
  • We have removed all reading material and children’s toys from the waiting area. You are more than welcome to bring your own material.
  • You will notice that the reception desk, EFTPOS machine, and all door handles will be disinfected after every patient.
  • Stringent and routine infection control measures are always undertaken at Sunrise Dental.
  • All appointment bookings will be triaged and screened to ensure they fall under urgent/emergency categories only and to also rule out possible cases of COVID-19 from entering the practice.

This is our commitment to you, our community and our much-loved patients.

We will continue to keep you updated throughout this process, and we are all in this together.

If you have any questions regarding your appointment or how we are changing and complying with The Australian Dental Association’s (ADA) restrictions, please feel free to email: OR call 03 9700 2939

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